Features of Organizational communication

orgFeatures/Characteristics/Nature of Organizational communication | Principles Of Management

Organizational Communication is the process by which different activities of an organization are controlled and co-ordinated to reach toward goals. Simply we can say ,it is the way of exchanging ideas ,meaning and understanding between two or more than two people either through verbal means or through non-verbal means.

Communication is one of the most important functions of management. A manager must communicate with its subordinates to implement plan and get feedback about the performance.

Features/Characteristics/Nature of Organizational communication

1)Two parties:

Organizational communication involves two parties. Sender sends message and receiver receives message and understands as intended by sender.

2)Two way process:

Organizational communication is a two way process.Communication becomes complete when both parties  are informed that their communication becomes meaningful in the real sense.

3)Pervasive function:

Organization communication is universal process.Communication takes place at  every level and in every kind of organization.

 4)Formal or informal:

Communication may be formal or informal. Formal communication is based on a standard set of relationship and it has prescribed chain of command. On the other hand, informal communication is not based on standard set of relationship and has no such prescribed chain of command

5)Continuous process:

Organizational Communication is continuous process. If there is no communication, there is no functioning in the organization. Until the existence of organization, the communication continuously exists. It is continuous process

6)Oral and written:

Communication may in the form of both oral and written. Written communication is the form of formal communication. Same type of communication will be for all in the organization. However, oral communication takes place between information disseminators and listeners. Oral communication may in the form of informal or formal.

7)Complete process:

It is the most important feature of organizational communication. Incomplete information may not contribute achieve organizational objectives The real sense of effective communication depends upon the complete process.


Source : Principles Of Management ( Asmita Publication)

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